Case Study: How Tata Realty Digitized its HR Operations, Built a Digital Mindset and Accelerated Business Transformation



Case Study: How Tata Realty Digitized its HR Operations, Built a Digital Mindset and Accelerated Business Transformation


In 2018, Tata Sons’ subsidiaries Tata Housing Development Company and Tata Realty and Infrastructure were merged as part of a larger consolidation exercise at the Tata Group. This move was meant to make the business agile.

Traditionally, the business of constructing properties – whether residential or commercial, operated as a brick and mortar model. The pandemic completely changed business operations. There was a need to rethink the business model, reorient the employee to a digital mindset, bring in the knowledge of new technologies, and understand social collaboration frameworks.

With an employee demographic that spans from young professionals to those who have been in the system for over 30 years, the company was faced with the question of ‘how’ to bridge the digital gap? And what is the best way to enable a seamless experience of using technology, so employees can engage in employee transactions by themselves, without depending on the HR?

In this case study, you will learn about:

  • The real estate industry and business context
  • Talent opportunities at Tata Realty
  • Technology solutions implemented and roadmap
  • Change management challenges and impact
  • Rebooting your digital transformation journey

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