Webcast: Evolving employee expectations & leadership capabilities for a new era of work
Evolving employee expectations & leadership capabilities for a new era of work
LIVE Webcast
Wednesday, March 29th | 11: 00 am - 12: 00 pm AEDT | 1:00 pm - 2:00 pm NZST
Evolving Employee Expectations & Leadership Capabilities for a New Era of Work

How HR professionals in Australia & New Zealand, can support leaders to drive manager effectiveness, increase productivity & reduce unwanted attrition

The relationship between employers and employees has continued to shift over the last few years. Knowing how employees are feeling and thinking is critical for navigating the challenging market in 2023, where effective leadership will also be paramount. Enabling leaders with more frequent data-driven insights across the holistic employee experience must be a priority. A changing world of work also requires different leadership styles & capabilities - in this context, organisations will need to revisit their leadership capability frameworks, and invest in growth & development of leaders at all levels.

In this session, join Dr Crissa Sumner, Head of Employee Solution Strategy in ANZ, who will share insight from Qualtrics’ 2023 EX trends research, with a focus on practical hints & tips that organisations can leverage to drive manager & leader effectiveness in the new era of work.

Tune in to learn…

  • What the 2023 Employee Experience Trends are that every HR leaders in Australia and New Zealand need to know
  • How to address the growing experience gap between leaders & the broader workforce
  • How to enable leaders & managers to make informed & inclusive decisions, and minimise risk of burnout or disengagement during tough times
  • The leadership capabilities that are most critical in the new era of work
  • How Qualtrics’ EX25 Methodology connects engagement & manager effectiveness
  • How to create a manager effectiveness index as part of your employee listening program
  • Live demonstration: Discover a purpose-built workspace for managers, people analytics and senior leaders to understand team sentiment, and intervene in the moments that matter to increase productivity and unwanted attrition.

Our Speakers
Dr Crissa Sumner
Dr Crissa Sumner

Head of Employee Experience Solution Strategy - Australia & New Zealand, Qualtrics

Liching Yew
Liching Yew

Principal Solutions Engineer Employee Experience, Qualtrics

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