Despite widespread investment in recognition programmes, most organisations still struggle to make appreciation consistent and impactful in the flow of everyday work. In fact, O.C. Tanner’s research shows that only 21% of organisations have successfully integrated recognition in a way that is frequent, visible, and embedded into how work happens.

This gap reveals a critical challenge—not of intent, but of execution. When recognition remains episodic or automated, its impact quickly diminishes; but when it is embedded into leadership behaviour and daily interactions, it becomes a powerful lever for shaping culture, reinforcing priorities, and sustaining performance.

This webinar, brought together by People Matters and O.C. Tanner, will explore how organisations can close this gap—moving from isolated initiatives to recognition as a consistent, operational discipline that drives meaningful outcomes.

Discussion Pointers include:

• Why “Adoption” is the real transformation
• What “recognition in the flow of work” means
• The execution gap: Why adoption fails even with strong intent
• “Integrated recognition” as an operating discipline
• Leadership behaviours that accelerate adoption