Webcast: Redefining ROI in a Skills-First Era: Measuring Competence, Capability, and Business Impact
Redefining ROI in a Skills-First Era: Measuring Competence, Capability, and Business Impact
LIVE Virtual Session
Tuesday, 04th August 2026 | 10:00 AM - 11:00 AM IST
Redefining ROI in a Skills-First Era: Measuring Competence, Capability, and Business Impact
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As organizations navigate AI-driven transformation, the conversation around learning impact is evolving. Traditional measures of ROI—course completions, learning hours, and participation rates—offer limited insight into whether employees can actually perform, adapt, and deliver business outcomes in a rapidly changing environment.

Today, business leaders are increasingly focused on a different question: How do we know if workforce capability is improving in ways that matter? The challenge is no longer simply building skills, but accelerating proficiency in critical roles, embedding learning into everyday work, and linking capability development to tangible business performance.

At the same time, organizations are investing heavily in skills frameworks, assessments, and workforce intelligence tools. Yet many still struggle to convert skills data into action, or to demonstrate how learning contributes to productivity, innovation, agility, and business growth.

As AI reshapes jobs and creates new capability demands, organizations must rethink what ROI truly means. The future of learning measurement lies not in tracking activity, but in understanding how quickly people develop critical skills, apply them on the job, and contribute to organizational success.

Join us for an engaging discussion with business, HR, talent, and learning leaders as we explore how organizations are redefining ROI through capability building, skills application, and workforce performance.

Gain insights into:

  • Redefining ROI in the Age of Skills : Explore why traditional learning metrics are becoming less relevant and how organizations are reframing ROI around workforce capability, performance, and business outcomes.
  • Identifying the Skills That Matter Most : Understand how organizations prioritize critical skills and proficiency gaps that have the greatest impact on business performance, transformation initiatives, and future growth.
  • Accelerating Time-to-Proficiency : Learn how leading organizations are reducing the time it takes for employees to become effective in critical roles and adapt to changing business demands.
  • Turning Learning into Performance : Examine how companies are moving beyond content consumption to ensure employees can apply skills in real-world situations and deliver measurable results.
  • Embedding Capability Building into Work: Discover strategies for integrating learning into daily workflows, enabling continuous skill development without disrupting productivity.
  • Measuring What Truly Drives Business Impact : Explore emerging approaches to measuring learning effectiveness through capability growth, productivity gains, talent mobility, innovation, and business outcomes.
  • Our Speaker
    Athira Thomas
    Athira Thomas

    Solutions Consultant, Coursera

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